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Your Localized Social Media Monitoring Partner
Localized. Intelligent. Vertical. Efficient.

Listen to the voices of your market. WiseLIVE is your localized, streamlined one-stop solution focused on Chinese social media communities. You won’t find such a resource anywhere else.

Powered by our location-focused search filtering capabilities, WiseLIVE covers a broad spectrum of hot social media sites. It has diverse usage scenarios applicable to a wide range of organizational needs. You can gain easier, faster visibility into social commentary regarding your products, services and branding.

Localized - covers hundreds of highly active social media sites in Hong Kong, Macao, Taiwan and the mainland, including Facebook, Twitter, popular China Blogs and Microblogs, hot discussion forums and many other emerging channels.

Intelligent - managed by professional teams with focused market expertise and contextual understanding.

Vertical - organized via well-defined social media clusters and industry-specific content packages.

Efficient - delivers a streamlined solution with user-friendly one-click, one-stop access to results.


For Marketers & Product Specialists
One-stop Campaign Monitor…Gain instant market feedback on advertising campaigns, product promotions and other events with measurable evaluation. Plan new campaigns with better ROI.

Online Brand Measurement… Monitor your online brand equity and competitors’ reputations. Receive up-to-date status on positive and negative social sentiment.

Highly Efficient Research Tool…Save considerable time and effort. Obtain direct and quick responses from end-users. Identify trend-setters and influencers to better design new offerings.


For Corporate Communications & PR Professionals
Effective Crisis Management…Monitor and stay alert of negative PR buzz, anytime, anywhere. Respond to crises and negative opinions in a timely and more appropriate manner.

Online PR Strategy… Devise more effective online PR tactics with early awareness of market needs, fears and desires. Uncover unofficial news and rumors about your company and easily follow hot topics.

Key Features

Local-focused Content Package… including automatic discovery of new social channels, emerging slang usage, and industry-specific terminology. Users can clearly define social media clusters and market segments of interest.

One-stop Campaign Management…with fast, easy campaign set-up under a minute. In just a few simple steps, users can customize criteria to keep track of ad-hoc events or regular hot topics.

Timely Tracking and Email Alerts…round-the-clock, with timely email alerts of negative opinions. Users can get updates of new posts to bookmarked discussions (including importance and potential negativity) for ad hoc handling.

Versatile Analytical Tool…enables users to flag important posts and mark the tone of voice. Sophisticated analysis summarizes key statistics, including number of posts for flagged subjects, overall sentiment report, and other useful data.

Quick Access Reports…with one-click access to monitored results, including headlines, authors, number of replies, excerpts, and more. Reports can be exported to Excel for further analysis and presentation.


 
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"Activity is the only road to knowledge."
- George Bernard Shaw