Corporate Communication Officer
ELCHK, Social Service Head Office
In thing ever growing media world, it’s becoming more difficult for corporates to gather relevant news and information from various media, especially web media. The social service organization, Evangelical Lutheran Church Social Service – Hong Kong (ELCHK Social Service), established the corporate communication department since 10 years ago to enhance the communications with the public and media. They organize press conferences, prepare advertisements and promotional activities. To evaluate the results, they started using Wisers solution in 2013.
Listening, Understanding, Responsive
“Professional, quick response, trustworthy” are the impression of Wisers to Mr. Jonathan Lee, Corporate Communication Officer, ELCHK Social Service. “Wisers is professional. We are confident of their experiences and extensive coverage.” Wisers’ solutions helps Jonathan on his daily works but what really touched him was the customer support of Wisers. “Very responsive. They provide prompt actions and solutions even in non-office hours!”
Apart from the great solutions and service, Jonathan is impressed with Wisers’ continuous activities to maintain customer relationships. “Wisers always keep in touch with old customers like us. Their Seminars and annual Appreciation Night really helps keeping us updated and provide a good chance for communications.”
ELCHK serves the community with love, while Wisers solutions allow them to signal the weakest one in the society and to provide the best service.
Evangelical Lutheran Church Social Service
Evangelical Lutheran Church Social Service – Hong Kong (ELCSS-HK), one of the largest NGOs in Hong Kong, was established in 1976. They serve over 2 million head counts per year via services sectors in child, youth, family, elderly, drug rehabilitations, and employment & community.